Curse

oracle.delphi · Apr 29, 2009, 05:34 PM // 17:34

Ahh and don't forget the ok login name xxx password xxx#...what? not that...ok wth...make a new one...that gw account is linked to an account already...um k..support help me plzkkthks...three days later try the original account name..oh NOW it works....
not that this happened to me or anything...but hey i got free storage

personally, and my ally members agree, i think it was lame to have to go to the ncsoft website...why not the ingame store...do they really need to lure people to the website who already own the game?? honestly?? and if you're gonna do it this way...maybe, just maybe now, you should upgrade your servers...
that is all

Improvavel · Apr 29, 2009, 07:23 PM // 19:23

Quote:

Originally Posted by Jugalo Dano

I know this doesn't really help the discussion at all but this thread just turned on a lightbulb and allowed me to find my long lost nc account. ty op.

EDIT: I just logged in to try to get my panel; the option to enter the coupon code is no longer there. I thought we had untill the end of may?

It is supposed to - just to clarify, are you doing it through the NCsoft store? You can go to there following the instructions from this page http://www.guildwars.com/products/ex...orage_pane.php.

Hope it helps

Jugalo Dano · Apr 29, 2009, 08:06 PM // 20:06

Quote:

Originally Posted by Improvavel

It is supposed to - just to clarify, are you doing it through the NCsoft store? You can go to there following the instructions from this page http://www.guildwars.com/products/ex...orage_pane.php.

Hope it helps

Yeah, that's where I'm trying to do it at, when I click the buy now & log in all that sows up is the credit card and paypal options, no entry for the coupon.

LONGA · Apr 30, 2009, 04:31 AM // 04:31

Ugh I already spent a couple of hours trying to remember my NC accounts.But when I login and browse guildwars page I got a blank page and tell to go buy guildwars stuffs from game retailer.
I just sent a ticket to support and now time to wait and see.

ShadowsRequiem · Apr 30, 2009, 04:37 AM // 04:37

I completely forgot this master account I made to buy a single character slot years ago... now I have to email support X_X

lol

Bekkr · Apr 30, 2009, 06:28 AM // 06:28

Quote:

Originally Posted by Gli

Well, you know, to put in correct information, it's pretty essential to make an account in the first place. Which I never did. I've never even been on any NC site before last thursday. Yet, amazingly, my GW account is tied to some mysterious NCsoft master account. How am I supposed to be keeping track of shit like that?

Well obviously, if (as you say) your GW account is actually tied to an NCSoft account that you never made, then my statement doesn't apply to you and your special circumstances. But then neither does the OP, really.

What I got from it was that it's a convoluted process with too much margin for error on the customer's part. That's the premise I think is silly, and is what my post was directed at. Putting in "fake" information? Forgetting a password? Password recovery doesn't work due to a changed email account without updating subscriptions tied to it? All these things with an account tied to a game that you enjoy and play? Sucks to be you. (Not you specifically, as I said, but rather the collective 'you')

Though surely support will be able to sort your situation out?

Extra lulz will be awarded if you actually did create an account and have forgotten doing so.

Improvavel · Apr 30, 2009, 07:07 AM // 07:07

My friend sent a ticket to the support they asked loads of info. Now the interest thing is she has 3 accounts

. So she will send the pile cd-keys as she doesn't know which belong to which and let them sort out. Lets see how that works.

About the promotion not showing anymore, in a recent post in the their website concerning the ncsoft difficulties it clearly says until 31 May. Guess you need to send yet another ticket to support.

And about the fake information bit well for example the address in my ncsoft account is, or rather was, a random string of letters.

I believe in restricting my information unless I have a serious reason not to. When I created that ncsoft account I didn't give much importance to itt (it was before buying something on the online shop).